Improve and Align Operational and Programmatic Systems and Implement MSC's People Strategy While Managing HR Policies and Offering Advisory Support

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Movement Strategy Center seeks a dynamic People Operations Manager to improve and align operational and programmatic systems, support continuous improvement, and implement MSC’s People Strategy. The role manages policies, offers advisory support, and ensures productive business needs. A wide area of responsibility requires knowledge of various Human Resource processes and content for success.

POSITION OVERVIEW       

The People Operations Manager is a new and critical position created to strengthen knowledge and add capacity to the People & Culture team. The People Operations Manager will help to identify and lead opportunities to improve and align operational and programmatic systems to support continuous improvement and operationalize MSC’s People Strategy. This is an exciting role for a solutions-oriented professional to serve as a resourceful thought partner to staff across Movement Strategy Center.

The People Operations Manager is responsible for ensuring that business needs are well-coordinated and productive by managing policies and procedures, and offering advisory support across Movement Strategy Center. The area of responsibility for this role is wide and requires knowledge of various Human Resource processes and content to be successful. The ideal candidate must be able to plan many different kinds of operational activities, discovering the most efficient ways to run the business. They also work closely with cross functional leaders across the organization. This position is responsible for ensuring that business needs are well-coordinated and productive by managing policies and procedures, and offering advisory support across several specialized areas.

ABOUT MOVEMENT STRATEGY CENTER (MSC)

Founded in 2001, Movement Strategy Center over the last two decades has been a social and environmental justice incubator, serving as a movement hub both housing visionaries and emergent networks, and providing core intermediary functions to advance ecosystem-wide impact: resourcing a robust and maturing ecosystem of leaders, networks, and projects, and offering core infrastructure support through fiscal sponsorship and philanthropic services.

In recent years, MSC’s in-house incubation efforts have focused on cross-sector movement building to cultivate the power necessary to accelerate a Just Transition from a world of domination, extraction, and violence, where the few live at the expense of the many – to a world of interdependence, liberation and resilience, where the many govern for the benefit of all. MSC centers Black, Indigenous, and people of color intergenerational systems leaders and networks that are committed to transformation and boldly leaning into the future and whose communities are most impacted by extraction, domination, and violence.

MSC understands that transformative movements change the way we think, our structures and systems, the way we live, and even who we are. We recognize that we are whole people, and whole communities, and because the issues and problems we face are interconnected, our systemic solutions and movements must be interconnected as well. The way we achieve our goals and with whom are just as important as our outcomes.

DUTIES AND RESPONSIBILITIES:

  • As a member of the People team, collaborate with the Director of HR and Director of Business Operations to align people operations for operational excellence and capacity building.
  • Assist Director of HR in review of process improvements
  • Ensure HR tools, systems, and processes are driven efficiently on day to day function
  • Ensure employee actions are consistent with applicable laws and regulations.
  • Participating in cross-organizational projects and committees as needed.
  • Build and maintain relationships with all department leads, external partners, and vendors
  • Participate in strategy planning, execution, and lessons learned in collaboration with the COO and DIrector of HR.
  • Develop new approaches to address barriers and challenges impeding operational excellence for transformational impact.
  • Monitor day-to-day HR system and processes
  • Support in gathering feedback and other performance indicators for continuous improvement efforts
  • Familiarity with benefits management from a systems perspective
  • Experience with providing support and systems training on an as needed basis

EXPECTED HOURS OF WORK

Standard days and hours of work are Monday through Friday, 8:00 a.m. to 5:00p.m. Daily schedule is flexible within the proximity of this time frame, and will be decided in consultation with the supervisor.

TRAVEL
Quarterly domestic travel will be required for organization-wide and team-centered meetings and conferences.

KNOWLEDGE, SKILLS, AND ABILITIES:

  • 5+ years of operational and people management systems experience
  • Process improvement experience or related experience preferred
  • Expertise developing and evaluating service delivery models and designing workflows
  • Expertise with process mapping and process design
  • Analytical and conceptual thinker, ability to engage and facilitate broad strategic thinking and planning
  • Excellent project management and change management experience
  • Experience with 501c3/ or hybrid organizations is a plus 
  • Expertise in change management and operations buildout at all stages of growth
  • Applies racial justice and political frameworks to inform collaborative practices, policies, and decisions 
  • Excellent communication, influencing, persuasion, engagement and interpersonal skills.
  • The ability to gather and synthesize information that suggests new possibilities.
  • Demonstrated ability to effectively prioritize multiple commitments and drive high profile and complex projects simultaneously in a challenging and fluid environment.
  • Ability to build and manage long-term relationships and communicate with executive leaders
  • Experience with ADP, Paycom, PayPro or other expansive HCM systems preferred

Position Type & Compensation

  • Full-time, 100% FTE, exempt position.

  • Annual compensation is offered between $90,000-$100,000

  • MSC’s 100% FTE benefits package includes:

    • 20 days vacation leave per year (requires 90 day waiting period before accrual);

    • 13 standard holidays and 2 personal days per year;

    • 12 sick days per year;

    • 1 week paid MSC family and medical leave after one year of service; an additional week of paid leave for each additional year of service, up to 4 weeks;

    • Medical, vision, dental for employees and dependents (requires 30 day waiting period and a per paycheck employee contribution);

    • 100% employer sponsored basic life, short-term and long-term disability insurance coverage;

    • Access to a 403b retirement plan.

    • Access to FSA and Commuter Benefits.

Equal Employment Opportunity:
Movement Strategy Center is an equal opportunity employer. We strongly encourage and seek applications from women, people of color, and bilingual and bicultural individuals, as well as members of the lesbian, gay, bisexual, and transgender communities. Applicants shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, or medical condition including acquired immune deficiency syndrome (AIDS) and AIDS-related conditions.

Applicants with Disabilities:
Reasonable accommodation will be made so that qualified disabled applicants may participate in the application process. Please advise in writing of special needs at the time of application.

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